This is quite a unique story, and it deserves all of your attention if you are a web site owner or manager, utilizing WebSideStory Hitbox to live track your site visitors. If you are one such person and have been experiencing a sudden drop of visitors to your site according to your Hitbox dashboard, breathe again. What you are looking at is not true!
If you are not a Hitbox Professional user you may skip this story unless you want to learn what are the customer support issues that may alienate a large portion of any company client base from one day to the next.
Robin Good investigated this "technical problem" and has some answers for what is going on. Read the full article at Lost Your Web Traffic? Ask Hitbox Customer Love
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